How to Disable VoIP Ghost Calls

If you are experiencing “ghost calls” on your VoIP service they can easily be disabled by following these steps:

  • Open your browser and enter the following URL:
  • Use the following Login details:
  • User name: admin
  • Password: admin
  • The Yealink control panel should now be open.
  • At the top of the Yealink control panel click on the tab labelled “Features”
  • On the Left side menu of the features tab click the tab called “General Information”
  • At the bottom of the page you will see the following options:
  • Accept SIP Trust Server Only – this should be enabled
  • Allow IP Call – this should be disabled

Save your changes and exit the page.

You should no longer receive ghost calls.

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