Our Super Helpful Support Articles
We won’t show how to bake cheesecake and we can’t help you with your yoga poses, but we do have a lot of useful information about our products and services.
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Fibre
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LTE
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Wifi Toubleshooting
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ADSL and Telkom Lines
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Voice (VoIP)
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Billing & Account Admin
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Internet Usage Tracker
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The Customer Zone
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General
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Email Setup
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Hardware
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Network Status Page
Still Stuck? Try one of our Support Channels:
WhatsApp Support Line
For the fastest turnaround on any queries, we encourage you to use our WhatsApp LiveChat (add 021 464 9500 to your WhatsApp contacts). WhatsApp support hours are weekdays between 7am and 9pm; weekends and public holidays, 8am to 6pm.
Recent articles
- VOIP - Cellphone - Grandstream wave(GS wave) setup instructions.
- Fibre - Slow - Vumatel Parkhurstfibre ONLY
- How to create a Broadband/PPPOE connection - Windows pc's
- Fibre - slow - Troubleshooting - Not applicable to Vumatel Parkhurstfibre.
- Fibre - Slow speed - Applicable to All fibre services except Vumatel Parkhurstfibre
