Netgear Routers


  • Open your browser of choice and enter the IP address of your router in the address bar (default is http://192.168.0.1).
  • You will be prompted to log in, the default details are a username of admin and password of password (or 1234 for older devices).
  • On the left hand navigation menu, click on Basic Settings.
  • Ensure that the Get Automatically From ISP option is selected under the Domain Name Server (DNS) Address section.


Huawei Routers


  • Open your browser of choice and enter the IP address of your router in the address bar (default is http://192.168.1.1).
  • You will be prompted to log in, the default details are a username and password of `admin`.
  • On the left-hand navigation menu, click on Basic and then on WAN.
  • In the list of WAN connections, select your Web Africa connection(s) one at a time and do the  following step for each
  • Ensure that the Primary DNS and Secondary DNS entries are blank. If not, remove any text in both boxes and click Submit.


  • Reboot your router.


Billion Routers

  • Open your browser of choice and enter the IP address of your router in the address bar (default is  http://192.168.1.254).
  • You will be prompted to log in, the default details are a username and password of `admin`.
  • On the left-hand navigation menu, click on Advanced.
  • Click Configuration, then WAN, then WAN Profile.
  • Select your Web Africa connection(s) one at a time by clicking the Edit radio button and do the following step for each.
  • Ensure that the Automatic option is ticked next to Obtain DNS.


Please note: All Webafrica deals and packages are subject to change without notification. These include our terms and conditions as it relates to costs and deal/package structures for all of our service providers.