Everything you need to know about your static IP address.

What is an IP address?

Every machine on the Internet has a unique identifying number, called an IP address. A typical IP address looks like this:

What is a Static IP address?

A static web address is one that is manually assigned to your computer. A manually assigned IP address stays the same unless you specifically change it.

Dynamic IPs are the usual method of IP assignment.

A dynamic IP address means that the address is automatically assigned to your computer by your ISP, each time you log on to the internet.

Why get a Static IP?

There are many benefits to be gained from using a fixed IP address.

You can connect to your PC from anywhere in the world - Using programs such as Remote Administrator and PC Anywhere you can log into your work or home PC no matter where you are.

You can host your own website – Installing web server software on your PC allows you to set up your own website.

Host your own mail server – Set up your own email address with your choice of domain name. This is especially useful if you run a small business. You will need to install specific mail server software to do this, but there are free programs available.

Host your own FTP server – File Transfer Protocol (FTP) is an efficient and reliable way to transfer data from one computer to another, and you can send larger files this way than you can by email. Again, specific software must be installed in order for you to set up an FTP site, but this is easy to do and free software is available online.

Host your own gaming server – For all those online gamers having a static IP address means that you can take your gaming to the next level. Many online games have an option for running your own server, allowing you to select your own settings and regulate who you let into your game. Each time a dynamic IP address refreshes you run the risk of downtime from the server you are currently connected to. While this is usually only for a very short time, it can cause disconnects.

What do I need to get a Static IP address?

You will need a Business Uncapped Pro product and the 7402X router which is included in the once-off dedicated IP cost. This router must be ordered through Webafrica as we pre-configure the router for you.

What router do I get with my Static IPs?

You receive the Zyxel SBG3300-N Router which consists of 4 x 100 Mbps LAN ports.


How long will the router delivery take?

Your router will be delivered within 48 working hours after payment has been made.

How many IPs do I get?

You get 5 IPs which can be assigned via your Customer Zone.

How long will it take to setup my Static IPs?

After connecting your router, allow up to 15 minutes for your Static IPs to be set up.

How do I access my router?

As the router is pre-configured for automation purposes, we lock access to the router. You can, however, manage all your required settings through your Customer Zone.

How do I manage my router and Static IPs?

You can manage and view your settings through your Customer Zone.

Login into your Customer Zone

Go to your Business Static ADSL account

Click on View Services, then Manage My Service

Login to your DSL console, click on Settings

You have the following functionality on your DSL console:

Change uncapped account password. This will automatically update your uncapped account password on the router

Router and IP Information

Enable/Disable and configure DHCP

Enable/Disable and configure 1 to 1 NAT

Configure reverse IP settings

Please Note: All changes will cause the Router to disconnect temporarily while updates are made. These updates may take up to 10 minutes for completion.

What is 1 to 1 NAT?

1:1 NAT (Network Address Translation) is a mode of NAT that maps one internal address to one external address. For example, if a network has two internal servers at and, then 1:1 NAT can map to and to (where and are both external IP address provided by Webafrica).

What is DHCP?

By enabling and setting your DHCP (Dynamic Host Configuration Protocol), you can dynamically assign your static IP addresses to a particular computer. This allows IP addresses to be configured centrally, without having to manually configure each computer on the network.

What is the reverse IP used for?

This is also referred to as a PTR record. PTR records resolve IP addresses into hostnames (these are created for IP address and not domain names).

It is highly recommended to set up PTR records for mail servers. Some external mail exchange servers make reverse DNS lookups (a method of identifying the PTR record) before accepting messages originating from your mail server. If your mail server doesn’t return a PTR record the receiving mail server may reject your email.

What if I cancel my account?

Your Webafrica static IP services will no longer run.

Please note: All Webafrica deals and packages are subject to change without notification. These include our terms and conditions as it relates to costs and deal/package structures for all of our service providers.