If you have been subjected to a FUP (Fair Usage Policy) or if you are making use of any service on our network which specifies between "peak" and "off-peak" network times, then you are probably wondering what those times are.
On our Openserve Standard and Premium Packages:
Peak network time on the Openserve network is measured according to how many people are online. Usually, the heaviest traffic will be between 18:00 and midnight, but this is open to fluctuation.
On our RAIN Packages:
RAIN offers users additional data during off-peak times. They have set their peak times as 18:00 to 23:00, daily. Therefore the off-peak time during which you can access your additional data is from 23:00 to 18:00 the next day.
On our Telkom LTE Packages
Telkom LTE offers users additional data during off-peak times. They have set their peak times as 07:00 to 00:00, daily. Therefore the off-peak time during which you can access your Night surfer data is from 00:00 to 06:00.
On our ADSL Packages
This is your monthly data allocation on the Download Plus package you signed up for. Download Plus usage will be deducted between 12 am – 6 am every day of the week. Data usage between these hours will only come off your anytime data if you run out of Download Plus.