How can I check for outages in my area?

Is Your Internet Down or Slow?

It's always best to do some basic checking before tugging on those cables and changing router settings. One thing to make sure you have a look at is our handy network status page. This is where all our Fibre and LTE area issues or scheduled maintenance are updated just for you. Click here to check whether your area is all clear.

If your area is not listed on our network status page, you might be experiencing a problem with your router or line, please contact our support team so we may investigate and support to get your connection sorted chop chop.

Please have your customer code ready to allow our techs to get straight into action. 

Contact us:

  • Whatsapp support: +27 21 464 9500
  • (add this number to your phone and pop us a Whatsapp message)
  • Email:
  • Tel: 086 000 9500

Please note: All Webafrica deals and packages are subject to change without notification. These include our terms and conditions as it relates to costs and deal/package structures for all of our service providers.

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