Retrieving your Login Details

Need to log into your Customer Zone but forgot your password?


  • Type in the e-mail address that you've listed on your account and hit 'Submit'
  • You'll be asked for the answer to your security question that was saved when you signed up, type this in and hit 'Submit'


  • You'll now get an e-mail with a link to reset your password, follow the link to save a new password and try logging in after







Please note: a change to the service password will not affect your Customer Zone login details.



Please note: All Webafrica deals and packages are subject to change without notification. These include our terms and conditions as it relates to costs and deal/package structures for all of our service providers.



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