Download Plus Q&A

What is Download Plus?

Download Plus is add-on bandwidth that can be used from midnight to 06:00 am. All of our capped packages get free Download Plus gigs equal to double the gigs of the respective capped package. For Example: The Home Capped 15GB Anytime package also gets 30GB free Download Plus from midnight to 06:00 am.

Unused Download Plus bandwidth expires at the end of the month.


Can I purchase additional Download Plus gigs?

If you’d like more than the free Download Plus gigs allocated to your capped package, you can add extra Download Plus gigs when you order your capped package (during checkout), or at any time by simply upgrading your capped package configurable options in your Customer Zone.


How do I add extra Download Plus?

  • Login to your Customer Zone
  • Find your capped package under Internet Access
  • Click on the arrow next to View Details
  • Select Upgrade/Downgrade
  • Choose Configuration Options as Upgrade Type
  • Choose your Download Plus package amount

How do I monitor my Download Plus usage? 

Your Download Plus usage is shown in your Customer Zone

Go to Internet Access and click on the arrow next to View Details on the right of your capped package. Select My Usage.

Your Free Download Plus allocation and usage is shown separately from (extra) Download Plus that is purchased.


Scheduling updates and downloads during Download Plus hours/off-peak

Download Plus is best used by scheduling downloads and updates to complete between 12 am – 6 am. 

Please note: All Webafrica deals and packages are subject to change without notification. These include our terms and conditions as it relates to costs and deal/package structures for all of our service providers.

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